Shipping Policy

This website (the “Site”) is operated by Mia Nayeska LLC. (referred to herein as “MiaNayeska”, “we”, “us” and “our”).

Domestic Shipping

The shipping department can ship to street addresses and PO Boxes within the United States. The purchaser is responsible for providing the correct mailing address. Please be certain your address is correct regardless of your ordering process, before finalizing your order. We cannot be responsible for goods delivered to the wrong address.

Packages being shipped through USPS will be delivered to the local post office for delivery.

Order Processing Times:

We typically ship Monday-Friday and try to process orders within 48 hours (except holidays and weekends). Orders submitted on weekends or holidays will be processed on the next business day.

All packages, unless otherwise stipulated, once processed, are shipped via USPS, United States Postal Service First Class, or Priority Mail. This service provides delivery confirmation for all our orders. All delivery times are estimated from the time your order leaves our processing center. Please allow 5-8 business days from the time the order leaves the processing center.

Third Party Shipping

Customers using a third-party shipping service are responsible for any duties, taxes and shipping costs that may occur. MiaNayeska is not liable for any damages resulting from the customer’s use of any third-party shipping services. Likewise, MiaNayeska is not responsible for delivery of the package once it has been delivered to any third-party address.

Lost or Stolen Packages

MiaNayeska is not responsible for lost or stolen packages that have a confirmed delivery to the address entered for an order. Upon inquiry, MiaNayeska will confirm delivery to the provided address, date of delivery, tracking information and shipping carrier information for the customer to investigate.

Incorrect Shipping Information

If you enter the incorrect shipping information you may try to correct the shipping information before the order is processed by immediately contacting customer service at 888-496-2028 or support@gofnity.com. If you contact MiaNayeska after the order has shipped to the wrong address the package will have to be returned to us before we can ship it to the correct address. Also, if a package is returned to MiaNayeska due to an incorrect or incomplete shipping address provided by a customer, the customer will be responsible for the return shipping cost as well as the redelivery cost. Brock Beauty is not responsible for packages delivered incorrectly or lost due to incorrect or incomplete shipping information provided by a customer.

Cancellation Policy

To serve you better, we will begin to process your order immediately after you click the “SUBMIT ORDER” button. Because our system processes orders immediately, we are usually unable to change or cancel an order once it is submitted. Also, once an order is placed, unfortunately products may not be edited. If there is an error in your shipping address, please contact customer service before 7am CST the next business day. Once an order has shipped, we cannot be responsible for errors in the shipping address. To address any of the above issues with an order, please immediately contact us at  or support@MiaNayeska.com.

Order Status

Tracking Your Order

When your order is ready to be shipped, you will receive shipment confirmation e-mail. Most of our orders are shipped within 1-2 business days after the order has been placed and will arrive 7-10 business days after it is shipped. The e-mail will contain shipment details and your tracking number. To track the order, visit your carrier’s website.

If you attempt to track your package within 48 hours after it is ordered and there is no information available about your package, this is because the carrier has not scanned your package. When the package is scanned you will be able to see the tracking information. Please allow at least 48 hours for the carrier to scan your package. If you still do not see tracking information, please call customer service at